Deep listening
Hear the complete concern before the room rushes to defend the plan, solve the problem or move on.
Applied improvisation, translated for real work
I’m Max Grillo. I combine 25+ years inside technology and transformation with hands-on improv facilitation to help teams listen before reacting, build on unfinished ideas and stay useful when plans change.
What changes in the room
I use improv exercises as a practical laboratory. The point is not performance; it is noticing what the team does under light pressure and trying a more useful response.
Hear the complete concern before the room rushes to defend the plan, solve the problem or move on.
Turn separate opinions into a shared idea by making each contribution useful to the next person.
Keep contributing when a dependency moves, an assumption breaks or the original plan no longer fits.
Designed around your context
The exercises change. The learning arc stays clear.
You describe one recurring pattern: ideas stall, handovers break or people talk past each other.
I guide short, accessible exercises that let the group experience that pattern safely.
We name what changed and choose a behaviour participants can use in the next real meeting.
60–90 minutes
A lively, purposeful session that gives an event audience one idea they can experience—not another idea to watch on slides.
Request details2–3 hours
A practical starting point for one real team need, with time to practise, reflect and connect the learning to daily work.
Request detailsHalf day, full day or custom
A deeper design for a transformation, leadership or cross-functional challenge where context matters as much as content.
Request details
Why Max
For more than 25 years, I have worked in billing, revenue systems and complex transformations—where business, technology, finance and vendors can all see a different part of the same problem.
I also manage and host Rice Cookie Improv, am co-founder of Monday Flow Improv and am a member of the Applied Improvisation Network. This combination means I can create an inviting improv room without losing sight of delivery pressure, sceptical participants or the practical question: “How will this help us work differently on Monday?”
You do not need a workshop title
Describe the group, what keeps happening and what you would prefer to see. I will tell you honestly whether applied improvisation is a useful fit and suggest a sensible first format.